What is SugarCRM Community Edition?

SugarCRM is rethinking how technology can help companies manage customer relationships. Sugar, the market leading commercial open source CRM application, delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. Supported by deep collaboration and administration capabilities that adapt to how your company operates, Sugar is delighting customers of all sizes across a broad range of industries.

SugarCRM’s grass roots approach means that we do not spend $.70 of every dollar on sales and marketing. Important operations that do not, however, make the product of better quality or more innovative. The Sugar product speaks for itself and we pass the savings on to you. A novel concept that will make your CFO smile.

Main features

Sales Management
• Contact, opportunity, account and activity management
• Document and library
• Notes and attachments
• Sales management
• Real-time reminders and alerts
• Product catalog
• Quote management
• Custom PDF quote
• Account team selling
• Opportunity team selling

Marketing Automation
• HTML email templates
• HTML email tracking
• Online lead capture
• Lead Management
• List management
• Campaign management

Customer Support
• Case management
• Bug tracking

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